New Business Looks Forward to Winter

(pictured left to right) Scott Clark, Peter Gamble, Justin Case, Bob Coutu and Gord Gamble.
(pictured left to right) Scott Clark, Peter Gamble, Justin Case, Bob Coutu and Gord Gamble.

After 27 years in the trade, many of those managing, and supervising sheet metal and HVAC divisions in Sault Ste. Marie, Bob Coutu has taken the next step and opened his own business down the line.

North Channel Heating & Air Conditioning started out this spring as a small venture, with Bob and one employee working out of a van. That changed quickly, and over the summer has grown into an 8 person operation, employing 4 full time and 1 part time tradesmen, 1 full time apprentice, and 1 full time and 1 part time labourer from home base in Tarbutt Township.

As regulations and inspections on oil tanks become increasingly complicated for home owners, and electricity rates continue to rise, many are deciding it’s time to switch to natural gas or propane. This, along with government incentives in the form of rebates, has created a demand for a company that can offer these products and services locally.

New Business Looks Forward to Winter
In addition to selling, installing and servicing heating and air conditioning equipment, North Channel HVAC has a full sheet metal shop on site. In the shop they’re able to fabricate duct work and custom make any special fittings required for their jobs, and for other companies in the area who do the same type of work.

Bob himself is a Sheet Metal Journeyman, while the other tradesmen have a variety of qualifications and certificates to work with natural gas, propane, and air conditioning. North Channel HVAC also has a qualified employee who comes in to do commercial jobs for local restaurants or other retail establishments, when required.

“Providing great customer service is important to me.”, says Bob. “Many of our clients are seniors or people unfamiliar with HVAC (heating, ventilation, air conditioning) systems. I explain their options and provide a written quote, but never push anything on them that they don’t need.” Bob is confident that in the long run this will be more profitable for his business.

New Business Looks Forward to Winter

Although, there wasn’t much demand for air conditioning in our area this summer, NC HVAC was busy doing furnace change overs, along with new home construction and renovations.

NC HVAC has an employee on call for emergency service work, and is ramping up for the “no heat” calls which will inevitably start coming in once the temperature drops.